Experienced hotelier joins Loch Fyne Hotel & Spa as GM


Crerar Hotels has appointed experienced hotelier, Niall O'Shaughnessy as its new general manager of the recently refurbished Loch Fyne Hotel & Spa.

Niall, originally from Ireland, is bringing over a decade of UK-wide hotel management experience under his belt, to the iconic Inveraray hotel.

Prior to joining Crerar Hotels, Niall had the role of Cluster General Manager for the Jurys Inn and Leonardo Hotels Group in Scotland. With a background in HR Management and Hotel Management, Niall has worked with many of Scotland’s top hoteliers.

Since Niall’s arrival at Loch Fyne Hotel & Spa, he has been spending time getting to know the property following the impressive £765k investment in the hotel’s spa facilities, including the launch of Shore Spa, as well as the team and the spectacular location of Inverary.

The new spa, which is part of a companywide multi-million-pound investment, includes additional therapy suites, a healing Himalayan salt room, eucalyptus steam treatment and a new terrace with loch-side saunas and ice drenches and has been met with glowing reviews from guests since its reopening in May this year.

Niall commented, “I’m very excited to have joined the team at Loch Fyne Hotel & Spa ahead of what I’m sure will be a great New Year.

“Scottish hospitality has continuously impressed me since I arrived here, which is one of the reasons I was eager to join Crerar Hotels, it is a company which is renowned for its authentic Scottish hospitality and impressive customer service and guest satisfaction.

'I’m looking forward to being a part of it and leading the way in one of the portfolio’s finest hotels.”

Chris Wayne-Wills, CEO of Crerar Hotels, noted, “We’re absolutely thrilled to welcome Niall to Loch Fyne Hotel & Spa, his hotel industry experience will not only benefit Loch Fyne Hotel & Spa, but also the wider Crerar Hotels portfolio.

“Niall has successfully worked his way up in the industry, and here at Crerar Hotels, we pride ourselves on investing in our staff and helping them progress throughout their career.

'We believe Niall will be able to lead and help his talented team to ensure the hotel remains one of Inveraray’s finest hotels as well as helping team members deservedly move up through the ranks, he is set to be a great addition to our senior team.“