A family of experienced convenience retailers are playing their part in sustainability and zero waste with the addition of a refill station in their newly fitted convenience store in London.
LA Foods, operated by the Hussain family, recently launched its 12th store in 3,000 sq ft premises in London's Edgware, converting a run-down vacant unit in the middle of a parade of shops.
Keen to try new ideas and offer shoppers something different, the retailers have installed a zero-waste refill station, a first for them and a concept that is also new to the people living locally.
Haroon Hussain, one of the brothers involved in running the family business, said, “The store as a whole is a slow burner, and sales will grow steadily over time. We have a great range and are offering shoppers everything they need as well as a few new ideas for them to try.”
With a strong focus on fresh produce along with an impressive chilled range, the retailers decided the refill station complemented their offer and acts as a real point of difference.
“This is a community type of store and we just thought we would put something different in there with the refill station and see how people took to it.”
Currently selling foodstuff including nuts, grains, seeds, cereal and similar, shoppers have been enquiring about other lines such as cleaning products, which is an area the family may consider in the future.
“It seems to be a big hit and is certainly a talking point. It is perhaps a bit of an unusual concept for the type of demographic we’re serving but I think once our customers get used to the idea it will really take off.”
Victoria Lockie, head of retail at Nisa, said, “We work hard to ensure our approach meets the diverse requirements of all stores, having the solutions and options to hand and utilising recommended suppliers via our format and development team.
“It is fantastic to see Haroon and the family expanding their estate. LA Foods is a really progressive Nisa key account who we are very proud to partner.'